We are happy to offer you good care and clear communication. We would like to learn from your experience with De Haarlemse Huisdokters. This way we can improve our services and meet your needs even better. We are happy to receive your feedback if you are satisfied, but also if you think things could be better.
Despite our good intentions and efforts, you may be dissatisfied. In this case, we would be happy to have a personal meeting to clarify the problem and find a solution. This usually resolves many ambiguities.
If this does not offer a solution, you can contact Foundation for Complaints and Disputes for Primary Care for an independent opinion.
We naturally hope for a good and lasting mutual trust relationship and will make every effort to achieve this.